Welcome
to The Members Portal
This page provides a source of accurate and reliable answers to questions about your membership, while providing some useful tools to help answer all those questions.
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If you are unable to find the answer to your question on this page, please CONTACT US
Fitness Program
As a new member you have the option as part of your membership to get a Fitness Program. Please ask us at the counter for the link if you would like one on sign up, this is complimentary. If you would like to be taken through your program it is $25.00.
Updated Fitness Program
If you would like another program after that, it is $25.00, If you would like to be taken through the program it is $45.00. Follow the link below to fillou​t the form and to book a time and day to be taken through it.
Membership Suspension Form
Please fill out the Suspension form if you would like to suspend your membership for up to 6 weeks, if you think you will need longer than that, then please contact us.
*It is $5.00 per week to susped your membership, and also please be aware that if you are in a lock in membership that the suspension time will add to the length of your lock in period.
24/7 Access Tag
If you lose or miss place your 24/7 Access tag, please come in to the gym for a new one. It is $25.00 to replace.
Feed Back form
We are always trying to update, upgrade and look after our members needs and want's. However we can't do this if we don't know how our members are feeling about the gym so we would really appreciate your feed back. Please fill out the Feedback form to help us help you.
Please read these T&C's to get an understanding of what is required of you as a member of Momentum Fitness Warrnambool. We are a family owned business and rely on our members to always do the right thing for not just us, but for their fellow members to be able to train in a motivating and happy environment.
Contact Debitsuccess with any issues regarding your payments on the below mumber, by quoting your membership number if possible.
Member Profile
At the first of every month we post up on our social media pages about the goals and achievements that one of our members have made since starting their fitness journey. If you would like to be apart of this please Fill out this Form
Cancelling your membership
We are always sorry to see members leave but we totally understand. Priorities change with different lifestyle changes and life can throw things at us that are unexpected. These can impact on our health and fitness either in a good way or a bad way. But please be aware that you can suspend your membership for up to 6 weeks if this is an option that would suit better.
If cancelling your membership is still your best option, then it is gym policy that the cancellation form be signed in person at the facility, and all overdue payments and or cancellation fees (depending on your membership) must be paid before the membership is cancelled down.